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14 Tips Before Outsourcing to the Philippines

Outsourcing to the Philippines is a big help for a lot of huge companies. It helps them save on resources. It also helps them get the job done a lot quicker. The Philippines has gained a huge...

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How Much Can You Save Outsourcing to a Philippine Call Center?

Despite the availability of resources for self-service, such as Internet access and product brochures, customers still prefer to phone call centers to get the information they need. What’s more is that...

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New to call center outsourcing? These are the top blog posts you should be...

If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published articles that call center outsourcing is a...

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9 Customer service skills found in most Philippine employees

There seems to be no stopping for the Philippine BPO industry. Definitely not surprising as the country holds a huge amount of talented individuals who are more than happy to earn a good salary...

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7 things about call center outsourcing you shouldn’t want your competitor to...

Your call center is only as good as the performance level of your agents. How can you keep them motivated? There are other answers besides a high salary, work-life balance, and personal growth. Agents...

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Top reasons to outsource your call center

Providing customers a 24/7 answering service is a sure way of keeping them satisfied. This ensures that their inquiries, complaints, and follow-ups get addressed immediately by a company...

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How to Totally Outsource the Call Center Needs of Your Startup

Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt — so...

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When A Private Practice Benefits From Outsourcing Too

If you are a professional running your own private practice, you will be happy to know that there is an option to help you manage your business better. Outsourcing, named by Designhill as the biggest...

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Why Outsourcing Sales Agents Is A Good Move

To say that outsourcing has taken the global business world by storm is an understatement. Many entrepreneurs and companies of all shapes and sizes have decided to delegate some of their business...

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Types of Transcription Services You Can Outsource

Generally speaking, transcription is the process of converting audio or video into text. Though it sounds simple, it can be a tedious and time-consuming process, especially when it comes to...

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