14 Tips Before Outsourcing to the Philippines
Outsourcing to the Philippines is a big help for a lot of huge companies. It helps them save on resources. It also helps them get the job done a lot quicker. The Philippines has gained a huge...
View ArticleHow Much Can You Save Outsourcing to a Philippine Call Center?
Despite the availability of resources for self-service, such as Internet access and product brochures, customers still prefer to phone call centers to get the information they need. What’s more is that...
View ArticleNew to call center outsourcing? These are the top blog posts you should be...
If you’re an owner of a startup or a small/medium-sized business (SMB), chances are, you’ve already heard from your fellow businessmen or read from published articles that call center outsourcing is a...
View Article9 Customer service skills found in most Philippine employees
There seems to be no stopping for the Philippine BPO industry. Definitely not surprising as the country holds a huge amount of talented individuals who are more than happy to earn a good salary...
View Article7 things about call center outsourcing you shouldn’t want your competitor to...
Your call center is only as good as the performance level of your agents. How can you keep them motivated? There are other answers besides a high salary, work-life balance, and personal growth. Agents...
View ArticleTop reasons to outsource your call center
Providing customers a 24/7 answering service is a sure way of keeping them satisfied. This ensures that their inquiries, complaints, and follow-ups get addressed immediately by a company...
View ArticleHow to Totally Outsource the Call Center Needs of Your Startup
Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt — so...
View ArticleWhen A Private Practice Benefits From Outsourcing Too
If you are a professional running your own private practice, you will be happy to know that there is an option to help you manage your business better. Outsourcing, named by Designhill as the biggest...
View ArticleWhy Outsourcing Sales Agents Is A Good Move
To say that outsourcing has taken the global business world by storm is an understatement. Many entrepreneurs and companies of all shapes and sizes have decided to delegate some of their business...
View ArticleTypes of Transcription Services You Can Outsource
Generally speaking, transcription is the process of converting audio or video into text. Though it sounds simple, it can be a tedious and time-consuming process, especially when it comes to...
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